Privacy Policy

1. Introduction

PT Estatium Crowdfunding Investments is dedicated to upholding the highest standards of privacy and security when it comes to collecting and using our customers' personal information. This policy outlines our practices for gathering, utilizing, and disclosing your personal data, including when you reach out to us.

Personal information refers to all the data Estatium possesses or gathers directly or indirectly (through cookies or other similar tools) about you, including your transactions, financial details, interactions, or activities with Estatium, and information obtained from third parties as well as collected through our websites and mobile solutions.

If you have any concerns or questions about this privacy policy or the safety of your personal information, please get in touch with us at info@estatiuminvest.com.

For further details on our cookie usage, please see our Cookie Policy.

We urge you to carefully review this privacy policy. By opening an account with us, you agree to our handling of your personal data in line with the Terms and Conditions and this Privacy Policy. By enforcing and maintaining this policy, we aim to make your online experience safer and more enjoyable.

Accessing the Estatium Websites implies agreement to our Terms of Use, and any products and services provided are bound by our Terms and Conditions. By visiting www.estatiuminvest.com (“our site”), you are giving your consent to the practices described in this policy.

2. Why have a privacy policy?

Privacy policies are vital due to various laws setting high standards for handling identifiable information about living individuals, known as "personal data." All organizations must process personal data fairly and lawfully.

At Estatium, we take our responsibilities seriously and implement all necessary measures to comply when storing and processing your personal data.

We prioritize collecting, storing, and processing only the essential personal data to offer and perform our services. The typical information we may request includes your name, address, other contact details, and Anti Money Laundering/Know Your Customer (AML/KYC) related information. Additionally, our servers automatically gather and record information about all visitors to our websites. For further details about cookies, please refer to section 5.

We will record your personal data (aside from the automatic information mentioned above) once you have fully registered.

We collect your personal data through various means, including:

When you provide it during communications (e.g., when registering for our services);
If you invest in our products or services;
If you participate in a competition or promotion;
When you make payments or update your account details;
When you visit our websites (e.g., through cookies, technical information such as the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other browser-generated information such as your visit details, including the full Uniform Resource Locators (URL) clickstream to, through, and from our site, products viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information, and methods used to browse away from the page, and any phone number used to call our customer service number).

We utilize your personal data for various purposes, including:

Assessing customer suitability for products and services.
Conducting Anti Money Laundering (AML) and Know Your Customers (KYC) assessments, and setting investor risk profiles.
Conducting market research and surveys to improve our products and services.
For preventing, detecting, investigating, and prosecuting crimes (including but not limited to money laundering, terrorism, fraud, and other financial crimes) in any jurisdiction, identity verification, government sanctions screening, and due diligence checks.
Complying with local or foreign laws, regulations, voluntary codes, directives, judgments, court orders, agreements between any member of our group and any authority, regulator, or enforcement agency policies, reporting requirements under financial transaction legislation, and demands or requests from any authority, regulator, enforcement agency, or exchange body.
Seeking professional advice, including in connection with any legal proceedings (including prospective legal proceedings), obtaining legal advice, or establishing, exercising, or defending legal rights.

3. How do we use your personal data?

We handle and utilize your personal data for several primary reasons:

We may access and disclose your personal data if required by law, or if it's necessary for our system's optimal functioning, for protecting Estatium or its users and customers, or for enforcing our Terms and Conditions;
For processing your applications, managing your accounts, delivering our services, communicating with you, and maintaining our relationship with you, as well as for administrative, accounting, billing, auditing, and other legal purposes;
For security, payment verification, preventing and detecting money laundering, fraud, other criminal activities, and debt recovery; and for generating anonymized statistical data about our users, such as service popularity and website “traffic.”
To provide you or allow selected third parties to offer you goods or services we believe may interest you.
To inform you of changes to our services; and to ensure that our site's content is presented most effectively for you and your computer, including site administration and internal operations such as troubleshooting, data analysis, testing, research, statistical, and survey purposes;
To enhance our site to ensure content is delivered most effectively for you and your computer;
To enable your participation in our service's interactive features when you decide to do so;
As part of our efforts to maintain the safety and security of our site;
To evaluate the effectiveness of the advertising we serve to you and others and to provide you with relevant advertising; and to suggest and recommend goods or services that may interest you or other users of our site.

Unless you opt-out, we may also use your personal data to keep you informed about relevant products and services. We may utilize your contact details, application details, and information about the services we provide to you and your usage patterns to determine which products and services might interest you. We may contact you by telephone, mail, email, and other electronic messages such as short text, video, and picture messaging with information, news, events, and seminars about our investment, banking, and financial services.

4. Safeguarding your personal data

The security of your personal data is a top priority for us. Estatium has invested heavily in ensuring the safekeeping and confidentiality of your personal information. When we employ external service providers, we mandate that they adhere to the same stringent standards as PT Estatium Crowdfunding Investments. Be aware that personal information may be transferred or stored outside your home country. Regardless of the destination, we take comprehensive steps to ensure your personal data is protected.

The Internet is inherently insecure, and transmitting information online comes with risks, including potential unauthorized access and interference by third parties. Information sent over the Internet might travel internationally—even within the same country—potentially through regions with laxer privacy and data protection laws. We cannot be held responsible for the confidentiality, security, or integrity of your personal data once it's transmitted online.

Nevertheless, we exercise all reasonable care in handling your personal data, from collection to storage to processing and disclosure. We've implemented robust internal security measures to minimize the risk of unauthorized access. Part of these measures includes requesting proof of identity before we disclose personal information about you.

To bolster the protection of your data, our secure servers employ industry-standard Secure Socket Layer (SSL) and Transport Layer Security (TLS) technology when you submit data to us via our website. This is indicated by the secure “https” protocol and the padlock symbol in the URL bar.

You also play a crucial role in safeguarding your personal data. Here are some steps you can take:

Create a robust password that's hard for others to guess, including special characters and numbers. Change it regularly and keep it confidential.
Ensure no one can see your details when you log in.
Always close your browser after logging off, clearing any history or cached data if possible.
Never disclose your account details to anyone.
Keep your software updated with the latest security patches.

Please keep your personal data, including your email address, current. You can update your information by logging into our secure website. We will store your personal data after we receive your registration.

Despite our best efforts, no method of transmission over the Internet or method of electronic storage is entirely secure. We strive to protect your personal data, but we cannot guarantee its absolute security. Any data transmission to our site is at your own risk. Once we receive your data, we employ strict protocols and security features to prevent unauthorized access.

5. Retention of your data

We retain information related to your financial transactions with us for the duration mandated by pertinent UK tax and revenue laws. Your personal profile and membership data will be kept as long as you remain an active free or paid member, and for up to 7 years after your membership activity ceases.

For all other scenarios, we will delete or anonymize your data once it's no longer required for the purposes for which it was collected. This ensures we don't hold onto your information longer than necessary, balancing our need to provide services with your right to privacy.

6. Disclosure of personal information

We may permit third-party service providers to process your personal information when necessary for a service they provide to Estatium. This may result in your personal data being stored in various locations globally, including Indonesia, where Estatium's headquarters are located.

It's important to note that privacy laws in these countries may differ from those in your own. Despite this, Estatium is committed to upholding the highest privacy protection standards wherever your data is located. Keep in mind our privacy policy doesn't extend to third-party websites displaying our online ads or to linked sites we don't control or operate.

We might share your information with selected third parties, including:

Business partners, suppliers, and subcontractors for contract fulfillment;
Advertisers and advertising networks needing the data to deliver relevant ads to you and others;
Analytics and search engine providers helping us improve and optimize our site;
Credit reference agencies for assessing your credit score as part of our contract with you.

We may also disclose your personal information to third parties:

If we're involved in selling or buying any business or assets, where we might disclose your personal data to the potential seller or buyer;
If a third party acquires us or substantially all our assets, in which case the personal data we hold about our customers would be among the transferred assets;
If we're under a legal duty to disclose or share your personal data to comply with any legal obligation, or to enforce or apply our agreements; or to protect the rights, property, or safety of Estatium, our customers, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

You retain the right to withdraw your consent for data processing at any point. This withdrawal doesn't affect the lawfulness of processing based on consent before its withdrawal.

Additionally, you have the option to instruct us not to use your personal information for marketing purposes. Typically, you'll either explicitly agree beforehand to our using your personal information for marketing, or we'll offer you the opportunity to opt-out of your personal information being used for such purposes.

Should you decide to exercise these rights and control the use of your personal data, you can reach us at info@estatiuminvest.com. We're committed to ensuring that your choices regarding your personal information are respected and facilitated.

8. Monitoring

Estatium, within the bounds of the law, may record and monitor your communications with us to ensure adherence to legal and regulatory requirements and our internal policies. This includes the potential recording of phone conversations.

9. Right of Access

You may be entitled to request a copy of the personal information we process about you, subject to relevant laws, regulations, and/or real estate industry standards. In some instances, Estatium may legally charge a fee for providing you with a copy of your personal information.

If you wish to access your personal information, please reach out to us at info@estatiuminvest.com. We're committed to maintaining transparency and facilitating your rights regarding your personal data.

10. Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

Estatium maintains channels, pages, and accounts on various social media platforms to inform, assist, and engage with our customers. We actively monitor and record discussions about Estatium on these channels to enhance our services.

It's important to note that Estatium isn't responsible for any content on these sites unless posted by us directly. We do not endorse the social media platforms themselves or any third-party information posted on them.

12. International Data Transfers

The information Estatium collects may be stored, processed, and transferred among countries where we operate to use the information in line with this privacy policy.

Your information might be transferred to countries, including the United States, with different data protection laws than those in the European Economic Area.

Furthermore, any personal information you submit for publication on our website will be publicly accessible on the internet and may be viewed globally. We can't control how others might use or misuse your published information.

By using our services, you agree to these international transfers of personal information.

13. Changes to This Privacy Policy

Estatium reserves the right to update this privacy policy at our discretion. It's advisable to review the policy periodically to stay informed of any changes.

14. Contact

If you have any questions, comments, or requests regarding this privacy policy, please feel free to contact us at info@estatiuminvest.com. We welcome your feedback and are here to address any concerns you may have.